Pay Your Bill
Paying your bills online is a breeze with our website! Just make sure to have your account number handy. You can also pay from your patient portal account.
Enroll in Peak Pay
With Peak Pay, our credit card on-file program, you’ll have peace of mind knowing your payments are handled quickly and securely, with no late fees.
Simplify your payments with Peak Pay! No more stress with copays or balances due. Sign up for our hassle-free and secure auto-pay system and save time, no more annoying billing fees, and goodbye to awkward phone conversations reading your credit card number at check-in. Make your life easier with Peak Pay today!
And Peak Pay is good for the environment too. We’re all about reducing paper usage; with digital payments, you’re helping us achieve this goal.
Yes, if you have a copay due for your appointment, we will charge your card at check-in to save you the hassle of reading your card number over the phone. For outstanding balances, we will only charge your card after you have received your explanation of benefits and only if the balance is less than $200. We will always notify you and confirm the charge before processing anything over $200.
It’s easy: As part of our commitment to making it easy to manage your family’s medical care, we offer the option of keeping a credit card on file to make payment quick and seamless. Pay easily without having to corral your children in the waiting room again, and leave your appointment knowing that you won’t have to deal with—or remember to pay—a bill in the mail that comes after the fact.
It’s secure: Your credit card information is stored securely with our payment processing vendor, not in our computer system.
No surprises: You may ask to review any bill before processing, and we confirm with you for all bills over $200, so you won’t have to worry about unexpected charges.
We use a leading payment gateway to handle your transactions, which means your credit card information is encrypted and securely stored off-site, similar to the process used by reputable online retailers like Amazon or your cell phone bill. Your information remains confidential as no one at Peak has access to it.
If you see something wrong in your email receipt, don’t worry! Give us a call, and our billing specialists will sort it out for you. We’ll fix any mistakes and get you refunded ASAP.
It sure does! It works the same as any other major credit card.
Currently, we do not require patients to enroll in Peak Pay and store their credit card information on file. While we are considering eliminating paper statements altogether, we are not yet requiring families to enroll in the service.
Please contact our billing department at (866) 371-6118
